Bad user interface design


A well-known supplier of coffee lost my custom this afternoon because of a stupid problem with their website. I tried to order a large box of coffee and I wanted to add gift wrap to it. Amazon has got the “ordering things, gift wrapping them and delivering them to people” piece wrapped up nicely (pun intended). The owner of this web site has not and they lost my custom because they expect me to know the size of the item I’m ordered. I have no idea which gift option to choose.

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